Houlihan's

Reviews about Houlihan's

• 1 / 5

  By Joe Akmanuals
  If I could leave a 1/2 star I would. I understand busy and even mistakes but the lying...
  
  A few weeks ago I made reservations for 6 12-26 at 1. I called again last week and confirmed them.
  
  So we're inbound and there's a traffic snafu. We call and talk to the manager, tell her we'll be 15 minutes late, she said no problem, we'd probably have to wait another 15. OK.
  
  Still in bumper to bumper 15 minutes later but right around the corner, we call, 'OK', still 15 minute wait.
  
  Get there 10 minutes later. Surprise! A 45 minute wait. I explain nicely that we have a 85 year old with a 1 hour drive home, and could something be done, considering they just told us 15 minutes? (we easily could've gone somewhere else had they been up front in the first place!)
  
  The manager said repeatedly, she's sorry, it's not table space, it's the kitchen, they're behind. But, she'd do what she could.
  
  I said OK, we'll take it. By this time my family is outside (we have a smoker), I pop outside ad explain the situation. OK it happens. We come back inside to be seated and - guess what?
  
  This same manager, that I just explained about my 85 year old father, and who just told me it wasn't a seating problem, REFUSED to seat us, saying they don't seat until serving!
  
  I call BS and everyone knew it. I gave her ANOTHER chance to make it right and she just clung to her lie. Upon leaving I told her she earned this review.
  
  And, she did. We were going there because my dad liked them. Now, never again.
  April 28, 2017
• 5 / 5

  By Angel Ruess
  The food was great, and service was quick. It was a little pricey though.
  January 14, 2017